Exceptions are a constant reality in supply chain and retail operations, so you must be able to handle them quickly and efficiently without disrupting the rest of your business. RedPrairie’s Event Management takes the burden of handling exceptions off your hands by automating the detection, notification and resolution of routine exceptions.
Responses to routine exceptions can be automatically initiated without human intervention.
RedPrairie’s Event Management provides an intelligent, configurable and highly flexible mechanism for continuously monitoring your operational systems environment. It detects actions and exceptions that require awareness and response, and immediately communicates these events to appropriate personnel online or via phone, fax or PDA.
In addition, configurable rules enable you to set alert notification and response parameters, including automatically launching response workflows. This allows event reaction to be tailored to the needs of your organization and disruptions to be held to a minimum.
Thus, Event Management becomes your eyes and ears into your enterprise-wide operations to keep management informed on the health of your operations and proactively initiate response to events so your business keeps running smoothly.