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Case Studies Sorted by Industry

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Retail
Apparel Retailer When one of the largest off-price apparel store chains in the U.S. approached RedPrairie, the retailer's management team had some very specific goals in mind. The retailer wanted to eliminate complexity from its store communications and employ targeted task management to drive sales, employee satisfaction and consequent productivity.
*Solution(s): WFM
Furniture Outlets USA Furniture Outlets USA has a reputation for offering customers a great price on furniture along with a high level of customer service. It sounds like a logical business philosophy, but with 22 furniture and carpet stores in four states, that creates a tall order for the distribution operations to fulfill. Furniture distribution centers face special challenges compared to a warehouse that distributes goods in boxes and on pallets.
*Solution(s): WMS
Lakeland Limited RedPrairie's intelligent picking options allow Lakeland to optimize the pick process to suit the different needs of its distribution and dispatch businesses. When picking for the stores (distribution), warehouse operatives enter the shop's code number onto the truckmounted RDT scanner and items required for the next shipment are automatically downloaded on to the screen. A single pick then takes place for each shop, using the most efficient route around the depot.
*Solution(s): Inventory
Marriott Upon completion of an in-depth review of its operation, Marriott determined there were a number of strategic directives required to move the company forward. Three goals were put into place: growth, preference, and profitability.
*Solution(s): WFM
The Works The company wanted a packaged product that would provide it with a high percentage of out-of-the-box functions, enabling it to get started quickly. Diane Smith says, "We created a compatibility model to measure how well vendors' standard solutions met our functional requirements and timescales."
*Solution(s): Inventory
Vision Express Managing store pick, replenishment and home delivery all from the same warehouse, Warehouse Tasking provides improved process management, directing all activities and adding visibility and control to all movements within the operation.
*Solution(s): Inventory

Food Service
Culver's When Culver's approached RedPrairie they had very specific goals in mind. Culver's needed a technology solution that could seamlessly integrate with their existing Back Office application and provide extensive performance monitoring and analysis to provide greater insight into their over 365 locations.
*Solution(s): Enterprise
Giant Eagle So if you're a large retailer with a host of traditional and non-traditional services, how do you properly schedule, track and pay employees (team members in Giant Eagle parlance) to deliver those services, as well as receive shipments, stock the shelves, set up promotions and the myriad of other tasks involved in running the stores? That was a major challenge for Giant Eagle prior to 2007.
*Solution(s): WFM
Shoprite From a business perspective, Shoprite had identified that its food service operations, which include in-store bakeries and delicatessens, had scope for improvement. As the stores had no access to forecasting or inventory management tools, and limited access to standard recipes, each store managed its bakery and delicatessen differently.
*Solution(s): Inventory, WFM

Consumer Goods
Georgia Pacific Georgia Pacific evaluated solutions from four providers against its key performance indicators of lower labour costs, improved data accuracy and maximised storage capacity. Warehouse Management's comprehensive functionality met most of the company's needs out of the box, which was a considerable improvement on the competitor solutions, none of which could exceed 75%.
*Solution(s): WFM
Unilever Unilever wanted to partner with a technology provider that had a long history of warehouse management expertise and product innovation. They partnered with their WMS logistics technology provider, RedPrairie, who developed a "process manufacturing" oriented warehouse management system which eventually would be adopted by other consumer packaged goods companies.
*Solution(s): Inventory
Zotos Zotos needed the ability to accurately track finished goods as they moved from the production facility through the 300,000 square foot warehouse on their way to customer sites. Because their client base can vary in size from individual stylists to large salons, the warehouse is necessarily a high piece pick, labor-intensive environment. Product is often shipped in case quantities, so pallet consolidation is required for miscellaneous items. For smaller customers, cases are often broken down into eaches.
*Solution(s): Inventory

Industrial
Avnet Logistics Services Avnet Logistics Services' goal of operational excellence is no easy undertaking when you support 60+ business units that were, until fairly recently, separate companies. Add the needs of their many customers and operational excellence becomes a major challenge.
*Solution(s): Inventory
Briggs & Stratton WFM Prior to 2003, the MFDC facility had no standardized way for associates to do their jobs or to measure productivity. The MFDC management team felt they could get greater productivity if they standardized work methods, set goals and measured results.
*Solution(s): WFM
Briggs & Stratton WMS In the span of three years Briggs & Stratton's replacement parts business exploded from about 35,000 SKUs to over 105,000 SKUs due to growth and new product lines. This growth and the impending end to their previous facility lease forced Briggs & Stratton to reevaluate their business. As a result, they decided to develop a new purpose-built 300,000 square foot distribution center in Menomonee Falls, WI (MFDC) for their replacement parts packaging and distribution business.
*Solution(s): WFM
Computer 2000 Computer 2000 classes its product range into three groups, each of which needs to be handled in a different way. Bulk items are mainly large items of computer hardware and are stored on pallets in their own packaging. They tend to be fast moving, and to be ordered in large quantities.
*Solution(s): Inventory
Delphi For automotive Tier-1 supplier's like Delphi Corporate Division "Packard Electrical/Electronic Architecture" it is absolutely vital to meet the ever increasing requirements and expectations of the OEM's and the consumer driven market. A thing not always easy to do with the rising amount of options available to a consumer configuring a new vehicle.
*Solution(s): WFM
Diamond Comics To change their distribution operations from a headache to a competitive advantage, Diamond Comics decided to consolidate all distribution into a new 600,000 square foot facility and automate with the latest technologies, including RedPrairie's Warehouse Management and Workforce Management systems.
*Solution(s): Inventory, WFM
Eveready Eveready needed an enterprise-wide, automated Load Control Center solution to service Eveready transportation requirements at seven of its combined manufacturing and distribution centers located across the United States.
*Solution(s): Transportation
GES In GES' industry, winning business means proving trustworthiness. Potential clients come to GES with electronic waste for disposal or recycling and in many cases, sensitive data encoded on electronics that require proper sanitizing. Typical electronic waste includes items as basic as old PCs/laptops, monitors, and memory components to more complex items including obsolete circuit boards and short- circuited transistors.
*Solution(s): Inventory
Habitat for Humanity Using a system like RedPrairie gave the HFH GLA visibility and practicality to see exactly what materials [and ultimately cost of goods] went into building a given house. This information gave McKechnie a much better formula for forecasting future projects and a much better understanding of what their requirements will be going forward.
*Solution(s): Inventory
Hozelock Warehouse Management was chosen to replace Hozelock's legacy warehouse management solution for which the hardware was being desupported. The company evaluated systems from five suppliers. While most solutions were able to meet most of its needs from standard functionality, Warehouse Management provided the best business fit and required the fewest modifications.
*Solution(s): Inventory
IDC Construction As with any inventory-centric company, it is imperative to have a clear understanding of exactly what materials are on hand, where they are allocated to, and when they should arrive at their final destination. It is particularly important for IDC as they are the temporary warehousing facility for their customers' expensive and in many cases, one-of-a-kind inventory items. If anything happens to these items, IDC is held responsible.
*Solution(s): Inventory
InBond RedPrairie's team completed the implementation of an integrated Warehouse Management and Duty Management solution in two months. This was followed by further system testing and training for users of both solutions. After the obligatory HMRC inspection, attended by RedPrairie, the solution went live. InBond used Warehouse Management's flexible configuration to tailor functionality to its specific needs during implementation.
*Solution(s): Inventory
Levin Furniture Levin needed a solution that could leverage a complex fleet of unique delivery and line-haul trucks to help schedule nearly 500 drop-offs each day, all from a warehouse located up to 170 miles away from its stores.
*Solution(s): Transportation
Merck Sharp & Dohme MSD customers expect everimproving service levels, with delivery cycles changing from monthly to twice monthly to weekly. The company handles around 500 wholesale orders monthly, amounting to about 1.4 million product units, and need to meet performance ratings as part of a customer service initiative. The company's initial aim was to dispatch 95% of all orders within two days of receipt, but a short time after implementing Warehouse Management, the warehouse team found itself comfortably exceeding this target.
*Solution(s): Inventory
Osteogenics Osteogenics began their search for a solution by mapping out their business processes, then sharing those processes with Warehouse Management Systems (WMS) vendors. "RedPrairie did a great job of analyzing every step in our business process, showing how they fit in and add value," said Goldwater.
*Solution(s): Inventory
Panasonic RedPrairie implemented Warehouse Management – a comprehensive system that controls the flow of work and materials through the parts center, handling Panasonic's complex mix of order fulfillment accurately and efficiently.
Thyssen-Krupp Typically, tracking the thousands of inbound products and parts at the plant can be resource intensive and inaccurate. Since the U.S. business group was receiving items from a German-based supplier, ThyssenKrupp Steel USA faced a unique situation—receiving parts at the plant before the arrival of the actual shipping documents. This made the task of tracking items even more difficult especially in the case of missing or oversupplied parts.
*Solution(s): Inventory
West International Medical Supplies Winning distribution business in today's competitive marketplace requires adaptability and agility. From a practical sense, companies need to demonstrate to potential clients that they have the right product and will deliver it within the timeframe needed. Accurate inventory levels and fulfillment are no longer proven after the fact. They are a precursor to winning new business.
*Solution(s): Inventory
XMA XMA was seeking an automated, scalable, RF technology controlled warehouse management solution capable of running a multi-site, multi-customer, real-time environment. The company needed to address several challenges.
*Solution(s): WFM

Food & Beverage
Arthur Schuman With approximately 96,000 sq. ft. of refrigerated warehouse space, Arthur Schuman needed a solution to support their double digit growth and aggressive acquisitions strategy. In order to manage this growth, they needed to optimize warehouse space utilization, improve inventory accuracy, and improve order fulfillment metrics.
*Solution(s): Inventory
Borders Foods Border Foods needed a comprehensive warehouse management solution with rapid implementation to position Border Foods for their busiest production season, spanning from early July to mid November. Additionally, the company needed greater inventory accuracy and visibility to reduce write-offs issued each year at the end of their physical inventory count.
*Solution(s): Inventory
Davigel Davigel needed to develop its traceability, using EAN128 bar code symbology defining many critical pieces of information. It identifies, among other things, the site where a pallet was loaded, the means of transport and the total number of items on a pallet.
*Solution(s): Inventory
Fosters Group Foster's success in expanding its portfolio and global reach could only be sustained by investing in a scalable production and distribution network. In 2003, the company found their current systems and processes did not have the flexibility or capacity to scale to the level they needed to meet the increasing demand for their diverse product lines. They needed to fortify their supply chain network by increasing service levels to their widespread customers.
*Solution(s): Inventory
JBS Swift JBS Swift & Company upgraded its RedPrairie Warehouse Management solution in the summer of 2007 at its Grand Island, Nebraska facility, and has since rolled out the solution to two additional facilities in the fall of 2007 and winter of 2008. The Grand Island, NE site is a combination of processing facility and a 56,000-square foot distribution center.
*Solution(s): Inventory
Quantum Foods To achieve the level of inventory integrity and customer service they desired in their new facility, Quantum Foods realized they would need a warehouse management system (WMS) capable of handling the unique needs of the food industry. After a detailed selection process, Quantum Foods chose RedPrairie's Warehouse Management solution.
*Solution(s): Inventory
United Sugars Corporation United Sugars needed a transportation system to help it manage multiple shipping sites, two primary means of transportation, and hundreds of shipments per day—all while accommodating customer needs for just-in-time delivery.
*Solution(s): Transportation

Third Party Logistics (3PL)
ADS Logistic Services Highly automated – highly flexible. These two phrases aren't often thought of together in the logistics industry. But that is exactly what ADS Logistic Services, a full service third party logistics provider, offers its customer base of footwear, apparel, appliance and other retail companies. ADS describes this as "Delivering Versatile Solutions with all the right tools…" ADS provides these services from its extensively automated Distribution Centers in Edison, N.J. and Gaffney, SC, and soon to be Fontana, CA.
*Solution(s): Inventory
Argent Associates Argent's challenge came from increasing demands from customers for real-time inventory and shipment visibility prompted their search for a warehouse management system. Typical 3PLs lack the flexibility to make changes to their supply-chain technology, requiring changes to be made manually from each individual site, or through expensive software upgrades. Such changes regardless of how minor can take months to complete.
*Solution(s): Inventory
Avnet Logistics Services Avnet Logistics Services' goal of operational excellence is no easy undertaking when you support 60+ business units that were, until fairly recently, separate companies. Add the needs of their many customers and operational excellence becomes a major challenge.
*Solution(s): Inventory
Diamond Comics To change their distribution operations from a headache to a competitive advantage, Diamond Comics decided to consolidate all distribution into a new 600,000 square foot facility and automate with the latest technologies, including RedPrairie's Warehouse Management and Workforce Management systems.
*Solution(s): Inventory, WFM
DSC Logistics RedPrairie provided a comprehensive Workforce Management solution, allowing for real-time performance monitoring and reporting, while DSC dovetailed engineering best practices, dynamic standards, and a change management process.
*Solution(s): WFM
IDC Construction As with any inventory-centric company, it is imperative to have a clear understanding of exactly what materials are on hand, where they are allocated to, and when they should arrive at their final destination. It is particularly important for IDC as they are the temporary warehousing facility for their customers' expensive and in many cases, one-of-a-kind inventory items. If anything happens to these items, IDC is held responsible.
*Solution(s): Inventory
IntegraCore IntegraCore faced a daunting challenge: the need for a manageable multi-client, multi-facility warehouse management system that was easy to administer combined with the ease-of–use and flexibility of a web-based system that its clients wanted. The 3PL's previous WMS was rigid when it came to multi-client and costly in set-up fees and time spent. In order to accurately track real-time order information, product origin, inventory status, product types, product destination and fulfillment status, the company needed to find an inventory and warehouse management system that would gather, store and make available supply chain data that wouldn't disrupt their current IT infrastructure.
*Solution(s): Inventory
ISS Logistique Production Manufacturing sites are increasingly turning to warehouse management systems (WMS) to increase their productivity. ISS Logistique & Production is extending its offering in this area by relying on RedPrairie technology. Both parties have completed the first WMS implementation at a French production unit.
*Solution(s): Inventory
Kaplan Early Learning In the late 1990s, Kaplan Early Learning made the commitment that a well-run DC running on a best-of-breed WMS was a requirement to fully meet customer needs. While many of its customers are large schools with sophisticated DCs, quite often they are smaller schools and daycares. To Kaplan Early Learning, well-organized shipments let the teachers and parents that make up their customer base focus on the most important part of their business – educating children.
*Solution(s): Inventory
Markley With an increasing number of its larger customers taking advantage of its distribution services, Markley Enterprise created separate operations to handle that side of its business. To run the distribution operation, the company initially extended its proprietary manufacturing system and adapted it to do distribution, a solution that worked for a time. But eventually, the limitations of the system became apparent. With the growing appetite of customers wanting advanced capabilities in inventory visibility, access to orders, and tracking functionality, the company sought out a more specialized solution that was scalable with its business yet affordable.
*Solution(s): Inventory
MD Logistics Although not large compared to some global logistics service provider behemoths, MD Logistics nevertheless has complex distribution requirements. They offer either shared or dedicated services to a variety of customer industries in both ambient and temperature-controlled environments. Each customer and industry has specific needs that MD Logistics must serve flawlessly, including support for Free Trade Zone processing.
*Solution(s): Inventory
OM Health Care Logistics As Owens & Minor prepared for the launch of OM HCL, several key elements were identified as essential for providing a complete solution. Among those key elements was the Warehouse Management System (WMS). To ensure success at the beginning and sustain it over time, OM HCL needed to deploy a proven WMS that could provide support for the rigorous quality and regulatory standards of the healthcare supply chain.
*Solution(s): Inventory
RJW Transport RJW wanted to move off of its system of tracking inventory with a manual spreadsheet, and give its customers a higher degree of real-time visibility as it brought on new and ever-varying businesses. Doing so required a solution that could handle a multitude of different inventory types and give external users access to data around the clock.
*Solution(s): Inventory
UniDrug Warehouse Management was implemented in phases to ensure a smooth migration path for UDG's clients. RedPrairie provided support at every stage of the project, using its addept™ methodology to identify the most suitable distribution processes. After 18 weeks, management of the first 3PL client had been transferred to Warehouse Management, without disruption to day-to-day operations.
*Solution(s): Inventory
UTi UTi's Integrated Logistics team provides end-to-end supply chain solutions through dedicated and public warehouses, with a proven track record of reducing customer costs. With labor expense representing 65-70 percent of operations cost, UTi management understood continued cost reduction could only be realized through more efficient use of the workforce.
*Solution(s): WFM

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